Starting Date	Venue	Fees	Mode	Enroll
September 23, 2024	Lahore, Punjab, Pakistan	PKR 35000.00	Physical / Online	Enroll Now

This Conflict Management course equips participants with essential skills and strategies for navigating and resolving conflicts effectively. It emphasizes emotional intelligence, communication, self-awareness, and practical conflict resolution techniques, fostering healthier relationships and professional success.

1. Understand the causes and dynamics of conflict.
2. Balance emotional responses with rational thought.
3. Learn the strengths and limitations of conflict management styles.
4. Gain self-awareness of personal conflict styles.
5. Communicate assertively and listen actively to foster understanding.
6. Explore time management's role in conflict resolution.
7. Develop strategies for preventing and managing conflicts effectively.

The course uses a blend of interactive lectures, group discussions, case studies, role-plays, and self-reflection activities. Participants engage in analyzing real-world scenarios and applying learned concepts through practical exercises. Tailored feedback and flexible learning options are provided to maximize the learning experience.

Develop confidence in handling conflicts constructively.
Gain practical experience through hands-on exercises and role-plays.
Strengthen personal and professional relationships.
Improve communication, time management, and emotional intelligence skills.

This course is ideal for managers, team leaders, HR professionals, and anyone looking to improve their conflict resolution skills, enhance workplace relationships, and develop emotional intelligence for personal and professional growth.

Week 1: Introduction to Conflict Management
• Understanding the nature of conflict: Explore the causes and dynamics of conflict in various settings.
• The role of emotional intelligence in conflict resolution: Discuss the importance of emotional intelligence in managing conflicts effectively.
Week 2: Conflict Resolution Styles
• Compare and contrast different conflict resolution styles: Learn about various approaches to conflict management, such as avoiding, accommodating, competing, compromising, and collaborating.
• Identify your personal conflict style: Assess your own conflict style and its impact on relationships.
Week 3: Effective Communication and Listening Skills
• Develop assertive communication skills: Learn how to express your needs and concerns clearly and respectfully.
• Practice active listening: Improve your ability to understand and empathize with others.
Week 4: Time Management and Conflict Dynamics
• Explore the role of time management in conflict: Understand how time pressure can contribute to conflict.
• Develop effective time management strategies: Learn strategies for managing time effectively and reducing stress.
Week 5: Building Stronger Relationships
• Strategies for building and maintaining positive relationships: Discuss the importance of trust, empathy, and respect in building strong relationships.
• Preventing conflicts through proactive measures: Learn how to anticipate potential conflicts and take preventative steps.
Week 6: Case Studies and Role-Playing
• Analyze real-world conflict scenarios: Apply the learned concepts to real-life situations.
• Practice conflict resolution skills through role-playing: Develop practical skills for handling conflicts effectively.
Week 7: Self-Reflection and Feedback
• Reflect on your progress and identify areas for improvement: Assess your own development and set goals for further growth.
• Receive personalized feedback from the instructor: Gain valuable insights and guidance based on your performance.
Week 8: Final Project and Course Review
• Complete a final project: Apply the learned skills to a real-world conflict scenario and develop a solution.
• Review the course content and key takeaways: Recap the main concepts and their importance.
• Discuss future learning and development opportunities: Explore additional resources and areas for continued growth in conflict management